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HP ProCurve Networking

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HP ProCurve Networking



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Services

Service Advantage resellers –
more support choices for your ProCurve investment

Services to protect your network infrastructure investment have always included HP Care Pack services. These packaged services are designed to augment the coverage offered by ProCurve Networking's industry-leading warranty. Now ProCurve offers—in addition to these comprehensive packaged services—the expertise of ProCurve Service Advantage partners.

Learn more about Service Advantage and where to locate a Service Advantage partner.


Contractual services

Support services for the ultimate in choice and flexibility including mission critical as well as multi-vendor services.

To get more details on services available in your geography, please contact your local HP Sales and Support office.

» HP Contractual Support Services


Implementation Service

The ProCurve Network Access Controller Endpoint Integrity Implementation Startup Service provides your network team with the initial configuration of the ProCurve Network Access Controller 800.

» ProCurve NAC Endpoint Integrity Implementation Startup Service


Care packs

» HP Care Pack Services for ProCurve Networking, July 2008 – US list prices (pdf: 286 KB)

Care Packs for ProCurve products let you choose support levels that meet your business requirements.

Hardware support
»  4-hour same day
» 4-hour 24x7 same day
» 6-hour call-to-repair
Software support
»  24x7 technical support

Premium hardware/software services
»  Support plus
» Support plus 24
» Proactive 24

Deployment services
»  Installation
» Installation & startup

Customer Care

»  Overview
»  Services
   »  Design center
   »  Locate partner
   »  Service Advantage Partners
   »  Contractual support
   »  Network Access Control
»  Support
Commercial help me agent » Contact ProCurve
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